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question : How could I get samples? |
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answer : We can supply some free samples ( total value under 10 US dollars) if you have a FedEx or DHL account or other courier freight collectable account and agree to pay the courier freight. If the total value of samples is more than 10 US dollars, we'd like to ask you to pay for the samples and courier freight.We send the samples to you only after receipt of your payment.If you don't have an courier account, you can send your courier to collect samples from our company.Or,send us the samples charge together with the courier cost by T/T. |
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question :What's the warranty of your products? |
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answer : 3-12 months, depending on the product. To obtain warranty replacement, return the product freight prepaid to the address below within the duration of the warranty. |
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question : Can we have our logo or company name to be printed on your products or the package? |
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answer : Yes you can. Logo and/or imprints can be printed on our products by silk screen printing. The minimum quantity for silk screen printing is 1,000 units per logo. You can send us the artwork by email in JPEG or TIFF format. If you want your logo and company name to be printed on the package for the products (custom design package), such as gift box and paper card, the minimum order is 5,000 units per model. You can send us the artwork by email in JPG, TIF, AI, EPS, TIFF or CorelDraw formats. All the OEM/ODM orders are welcome. |
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